Services
WhatsApp Business automation
Turn conversations into tracked requests: welcome messages, qualification, appointments and notifications, with a handoff to your team.
A connected journey
M-Pesa
Money
Money
WhatsApp BusinessHello, I’d like to book.
Welcome! Which service are you interested in?
Example automated conversationFor your business
For teams answering the same questions every day or losing requests in chat. Organize the welcome, collect useful information and route each request to the right person.
What you receive
- Welcome journeys, common questions and lead qualification
- Connections to your CRM, orders or calendar within the agreed scope
- Notifications and message templates submitted for approval where required
- Human handoff and handling of misunderstood requests
- Consent, opt-out and customer journey testing
Examples to explore
From message to the right person
Welcome → service selection → useful details → handoff to your team. We design this journey around your business answers and follow-up rules.
What we prepare together
- WhatsApp Business Platform account and eligible phone number
- Common questions, opening hours and responsible staff
- Consent rules and systems to connect
Scope
We define the problem, users, budget and acceptance criteria.
Design
You review the structure and screens before development.
Build & test
You try intermediate versions on a test link and share feedback.
Launch
We prepare access, checks and a rollback procedure.
Support
We agree on updates, backups and support after delivery.
Your project, your scope
Support shaped around your business.
Together we define useful features, systems to connect and delivery milestones. Your proposal sets out scope, responsibilities and support after launch.
Scope my project →Frequently asked questions
Is a WhatsApp link enough?
A link opens a conversation. Automation uses the official WhatsApp Business Platform and connections to your tools, subject to your access and Meta’s rules.
Can customers speak to a person?
Yes. We plan a handoff to your team with the request context and clearly stated opening hours.
Contact
Discuss your project
Tell us what you need. We will work out the next step together.