About
Kimia means “peace” in Lingala. We started in 2019 with six motorbikes and a WhatsApp number, so that nobody in Kinshasa would have to cross the city to drop off a document again.
Our mission
Make delivery as simple as a phone call: a clear price, a reliable courier, a parcel that arrives, anywhere in the DRC.
Kimia in figures
Illustrative figures: fictitious company created for demonstration.
Our story
- 2019
Six motorbikes, a WhatsApp number and an office in Gombe. First document deliveries for law firms and banks.
- 2020
Groceries, meals and medicines delivered during the lockdown. 40 couriers.
- 2021
First e-commerce contracts with cash on delivery. Masina warehouse.
- 2022
Matadi and Boma open by road. Mobile app and SMS tracking.
- 2023
Air freight from N'djili. Lubumbashi, Goma and Bukavu offices.
- 2024
API for online shops. Kisangani, Mbuji-Mayi and Kananga. One million parcels in the year.
- 2025
Kolwezi, Kikwit and Mbandaka. 2.1 million parcels. Kimia Moto programme for couriers.
- 2026
Cash on delivery paid out within 24 hours. Thirty electric motorbikes on trial.
Why motorbikes
In Kinshasa a ten-kilometre trip can take two hours by car. On a motorbike, a trained courier does it in forty minutes, and can deliver in districts where the streets are not paved.
Leadership
Former logistics manager at a beverage distributor. She started Kimia in 2019 with six motorbikes and a WhatsApp number.
Runs the couriers and agents, the Masina hub and the air and road freight contracts.
Chartered accountant. In charge of cash-on-delivery payouts, 4 billion FC a month.
Software engineer trained in Kinshasa and Kigali. He built the courier app, live tracking and the API.
Opened the Goma and Bukavu offices in 2023 and has run them since.
Responsible for Lubumbashi and Kolwezi, and for mining contractor accounts.
Illustrative figures: fictitious company created for demonstration.
Our commitments
Couriers
Paid every week, insured and equipped. No speed bonus, mandatory safety training.
Customers
Price shown before booking, proof of delivery, claims handled within five working days.
Cities
Thirty electric motorbikes on trial in Gombe, optimised rounds to ride less.
Data
Phone numbers and addresses used for delivery only, under the Digital Code.
News
1 September 2026Cash on delivery is now paid out within 24 hoursProduct
Amounts collected by our couriers are paid to shops the day after delivery, via M-Pesa, Orange Money, Airtel Money or bank transfer. The delay used to be seven days.
Accounts shipping more than 1,000 parcels a month are paid every day at 6 pm.
14 July 2026Mbandaka joins the network: air and bargeNetwork
Three cargo flights a week now serve Mbandaka. Parcels over 100 kg leave Kinshasa by barge, on quotation, in eight to twelve days.
The Boutique Bolingo relay point, near the port, receives and hands over parcels Monday to Saturday.
3 June 2026Thirty electric motorbikes on trial in GombeEnvironment
For six months, thirty couriers in Gombe and Lingwala ride electric motorbikes charged at the hub and the Gombe office, with swappable batteries.
We are measuring real range, cost per delivery and breakdowns before deciding on a wider roll-out.
18 March 2026600 couriers certified in road safetySafety
All Kinshasa couriers completed the two-day course: defensive riding, helmet and vest, carrying loads, riding in the rain.
Lost-time accidents fell by 41% over twelve months.
10 February 20262.1 million parcels delivered in 2025Results
Volume doubled in a year, driven by online retail in Kinshasa and air freight to Lubumbashi and Goma. 96.8% of parcels were delivered within the announced time.
Kimia has 3,400 business customers and 1,450 couriers, agents and staff.
5 November 2025New app: live tracking and shareable linkProduct
On delivery day the recipient sees the courier's position and receives a tracking link by SMS, without installing the app.
Senders can reschedule a delivery or redirect it to a relay point in two clicks.
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