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Grievance and whistleblowing hotline · 0 800 00 12 12InvestorsCareersFREN

Safety, environment, communities: figures first.

Every year we publish the same indicators, independently assured, and we report what did not work as well as what did.

MONUSCO Photos, CC BY-SA 2.0

2025 indicators

0,42lost-time injury frequency rate (per million hours)
0fatalities since 2023
71 %process water recycled
38 %electricity from renewable sources (hydro + solar)
93 %Congolese employees, 41% from Lualaba
61 %of purchases from Congolese suppliers
4,2 M USDinvested in 2025 under the community obligations plan
48 000 hof training delivered in 2025

Report aligned with GRI, TCFD and SASB (metals and mining). EITI-DRC disclosure. Due diligence under the OECD Guidance. Copper Mark assurance in progress.

Illustrative figures, to be replaced with the company's data.

Environment

Water

71% of process water is recycled. Kando River quality is measured monthly upstream and downstream, and results are posted at the community offices.

Tailings

Tailings facility designed to the Global Industry Standard on Tailings Management, inspected quarterly by an independent engineer.

Climate

Scope 1 and 2 emissions of 210 kt CO₂e in 2025, down 9%. 20 MWp solar plant, target of 60% renewable electricity by 2028.

Rehabilitation

Progressive rehabilitation of mined-out areas, nursery of 40,000 native seedlings, closure provision reviewed annually.

Community programmes

The community obligations plan required by the Mining Code is agreed with the Kando and Kanzenze local development committees. 2025 budget: USD 4.2 million.

Education
Energy
Local employment and subcontracting

Education

Three schools rebuilt in Kando and Kanzenze, 1,200 pupils, a school canteen and scholarships for 40 technical students in Lubumbashi.

Health

Kando health centre open to the community, maternity ward, malaria campaigns and a monthly mobile clinic.

Water

Twelve solar-pumped boreholes in neighbouring villages, maintained by trained user committees.

Agriculture and livelihoods

Market-garden cooperatives supplying the site canteen, 340 families, technical support and access to credit.

Consultation and consent

No project starts without prior consultation of the communities concerned. Meetings are held in French, Swahili and Lunda, and minutes are posted at the community offices. No resettlement has been required to date.

Mineral origin

All the copper and cobalt we sell comes from the Kando mine. We buy no artisanal ore. Every lot is traced from pit to container and our due diligence policy follows the OECD Guidance.

Grievance and whistleblowing mechanism

Anyone, employee, contractor or neighbour, can file a grievance free of charge, including anonymously. Each grievance receives a reference number, an acknowledgement within 48 hours and a response within 30 days.

1 · Receipt

Hotline, WhatsApp, community offices in Kando and Kanzenze, or this form.

2 · Registration

Reference number given to the complainant within 48 hours.

3 · Review

Investigation by the community team, with a site visit where needed, within 30 days.

4 · Response and appeal

Written response. In case of disagreement, mediation by the local development committee.

Grievance and whistleblowing hotline

0 800 00 12 12 · WhatsApp +243 97 000 00 12

Free from all networks, Monday to Saturday, 7am to 7pm. WhatsApp 24/7.

Reports and policies

  • 2025 Sustainability Report (assured)PDF · 9,8 Mo · 2026-05-15Download
  • 2024 EITI DisclosurePDF · 1,2 Mo · 2025-12-10Download
  • Environmental and Social Management Plan (summary)PDF · 3,3 Mo · 2025-09-01Download
  • Mineral Due Diligence PolicyPDF · 0,4 Mo · 2025-06-30Download
  • Code of Conduct and Anti-Corruption PolicyPDF · 0,5 Mo · 2024-11-12Download